EXCELLENT  
  
 Based on 226 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Linda Poulin 
 
 
 
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Definitely a 5 star. Great Service and friendly Staff.
Took my car in even though they were very busy ! Found the problem and the best solution. Definitely ???? getting my business and free advertisement! Thanks
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Anna Fanjoy 
 
 
 
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I’ve had really good experiences at Water Street Auto for my car and my husband’s car. They are fair and transparent when quoting work, make good recommendations and have gone above and beyond for me. I would recommend them for anyone looking for a good mechanic and auto shop.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Darren Brogreen 
 
 
 
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Had my wife's car repaired here. They gave the option to drop off the car overnight for next day service. They repaired that day, so a full day early! They are professional and prompt!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Robert Mitchell 
 
 
 
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I have dealt with Water St Auto for several years and have always found the service to be very good.John and now Dave have always been knowledgeable and friendly along with the staff in the shop.My wife and I will continue to deal there in the future.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jim Lawson 
 
 
 
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Great service and advice.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Glenn Metcalf 
 
 
 
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I am very pleased with the service I have received from Water Street Auto. Dave is very personable and accommodating. He will give advice on service aspects of our vehicles but I do not feel pressured in any way. I have recommended their services to friends and family.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dylan Sheppard 
 
 
 
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Great people, great management!
Genuinely seem to care about the customer.
Very knowledgeable & helpful with information.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Trevor Dow 
 
 
 
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A bit of a late review ..(end of summer) but needs to be said … one day my son had an issue with his car at work  &  again on the way home …he works out of town so having a working car is paramount. I had called  the garage right around closing time  figuring it was likely to late and everyone was gone  but I  left a msg anyway   …Dave called me back 20min or so PAST closing time to see what the problem was and was able to take care of it next day!
Great local garage, friendly reasonable and always willing to do what they can to help you out.
Thanks again for another great experience!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Caroline P 
 
 
 
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ONCE AGAIN EXCELLENT SERVICE on 10/15/24. I have written so many reviews on Water St Auto, I am like a broken record ... lol !!     I kept updating the previous reviews, but I am not sure anyone saw those anymore.
Our poor old vehicles are in for service more often these days and so that is why I had so many updates (I had to delete them so I could make a fresh review). Our "poor old vehicles" are the reason why we are so pleased with the folks at Water St Auto. These guys are incredible! They have looked after our vehicles for @ 30 years and although 10 years ago we moved an hour away from Cambridge, we still bring our vehicles here for any work that is needed. These guys are keeping our vehicles safe and on the road and we trust them 100%. Just recently, we had A/C issues in the van while it was super hot and last week, heater issues in the Toyota which we noticed after it got cold ...
Both taken care of efficiently & effectively & of special importance ... economically! Thank you Water St Auto team : )
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Carol Ariss 
 
 
 
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Dave and his crew again took care of my cars needs.  Always able to get a convenient appointment when necessary.  Having a trusting relationship these days is important.  Thank you again to the amazing staff.